Using Digital Health Technology to Improve Health Literacy

Posted by Bill Lindsay on Jun 22, 2017 2:12:00 PM

Only 12% of American adults are considered health literate. Why does this matter to patients and healthcare providers alike?

First, high levels of health literacy are associated with better patient self-care and outcomes. Second, attentiveness to this can be an effective way to improve population health. Digital health technology is a means to this end. 

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Topics: Population Health Management, Patient Education, Digital Patient Engagement, Patient Activation Measure, Innovation, Technology

How Does Healthcare Engage Patients Amid So Many Distractions?

Posted by Jo Charest on May 31, 2017 8:30:00 AM

How many distractions will you be faced with today?

Our lives are filled with interruptions, which make getting and keeping someone’s attention harder than ever. It’s commonly said that U.S. adults are barraged with an average of 5,000+ advertisements and brand exposures every day. Only 12 of these actually make an impression.

So how do we slow the rapid-fire beat of distraction in patients’ everyday lives to truly engage them in their health?

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Topics: Digital Patient Engagement, Patient Activation Measure, Patient Experience

Tap Into Human Nature to Engage Patients

Posted by Debra Zalvan on May 23, 2017 8:45:00 AM

One of my favorite health quotations comes from Florence Nightingale’s classic Notes on Nursing: What it is and What it is Not: 

“Apprehension, uncertainty, waiting, expectation, fear of surprise, do a patient more harm than any exertion.”

The phrase, in a book first published in 1859, speaks to the idea that patients have strong, often conflicting emotions related to whatever care episode they’re dealing with. Pair those feelings with the fact that health information can sometimes be unfamiliar and scary, and it’s understandable that patients have a hard time comprehending and retaining a doctor’s instructions and advice.

At UbiCare, we believe there are 3 key dimensions that effective healthcare education must include to address patients’ emotional needs, impact their behavior and, ultimately, improve their health outcomes.

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Topics: Digital Patient Engagement, Patient Activation Measure, Patient Experience

7 Easy Ways to Help Doctors Connect With Patients

Posted by Betsy Weaver, Ed.D. on Sep 16, 2015 10:00:00 AM

The concept that it takes seven interactions—or “touches”—before a person becomes a customer is well documented in the marketing industry. Less is written about how this can apply in a healthcare setting. 

In this era of value-base care, patients are synonymous with customers, and engagements are the new touches. Unlike in marketing—where a touch can simply drive a sale—a touch in healthcare can really impact patient outcomes and the cost of care, build patient satisfaction and confidence and make patients feel involved in their care.

Surely, it’s time to start taking the theory of seven touches into the healthcare realm. I’ll start by offering seven easy ways you can engage/connect with/touch patients. 

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Topics: Patient Education, Patient Outcomes, Value-Based Care, Patient Provider Communication, Cost of Care, Patient Satisfaction, Patient Activation Measure

What Does Patient Engagement Really Mean?

Posted by Betsy Weaver, Ed.D. on Aug 27, 2015 11:00:00 AM
With the proliferation of patient engagement technology phrases such as patient education, patient activation and patient/provider connections have increasingly become meaningless. They now mean everything and, therefore, nothing.
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Topics: Patient Education, Digital Patient Engagement, Value-Based Care, Patient Provider Communication, Patient Activation Measure

Want to Improve Health Outcomes? Start by Building Patient Confidence

Posted by Deirdre Wilson on Aug 11, 2015 2:00:00 PM

You’ve likely heard the adage, “Confidence breeds success.” It’s a saying that doesn’t only apply to goals and achievement. Confidence can also have a powerful influence on your health.

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Topics: Meaningful Use, Patient Education, Patient Outcomes, Self-Efficacy Theory, Digital Patient Engagement, Hospital Readmissions, Self-Management of Chronic Disease, Value-Based Care, Patient Activation Measure

You Can’t Improve What You Don’t Measure

Posted by Betsy Weaver, Ed.D. on Jul 29, 2015 11:47:00 AM

Why is it so hard to understand—and apply—this concept?

With good information (i.e., reliable data) that is easily accessible, you have the power to change the world. Well, perhaps not the entire world, but your own part of it!

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Topics: Return on Investment, Patient Education, Patient Outcomes, Digital Patient Engagement, Patient Provider Communication, Patient Activation Measure

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