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Hospitals Must Rethink How They Deliver Orthopedic Care to Meet New Joint Replacement Requirements

Posted by Deirdre Wilson on Oct 18, 2018 7:12:00 AM

The Joint Commission this year announced a major change for hospitals and health systems seeking advanced, disease-specific, Total Hip and Total Knee Replacement Certification. Hospitals now need to comply with additional performance measures to try to address the top clinical concerns in healthcare today.

The new measures are associated with fewer post-op complications, readmissions and deaths and lower cost – emphasizing how critical it is for healthcare to move the needle in these areas. In addition to focusing on clinical metrics, the Joint Commission is emphasizing the need for patient-reported feedback – once again acknowledging that patients are key partners in reducing healthcare costs. 

Lowering cost, improving post-surgical outcomes and driving patient-reported feedback are lofty goals for the Joint Commission to set for hospitals. But these goals are achievable if hospitals expand how they deliver orthopedic care to include reaching patients outside hospital walls.

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Topics: Episode of Care, Improving Patient Outcomes, Patient Engagement, Innovation, Patient Experience

How Do New Parents Get Reliable Information?

Posted by Jackie Simon on Sep 27, 2018 2:05:00 PM

As the mother of a toddler, recent news headlines about the dangers of baby walkers—and pediatricians’ repeated calls for a ban on them—caught me by surprise.

The American Academy of Pediatrics (AAP) has long recommended against—and unsuccessfully sought a ban on—these walkers. This month, a study in the AAP journal Pediatrics has renewed calls for that ban.

Still, it was the first I’d heard of the academy’s warnings. And while I never used a walker with my child, I could not recall my doctors advising me not to. It made me wonder how many other new and expectant moms missed the warnings as well.

Mostly, it highlighted the need for pediatricians to more effectively communicate with new parents about parenting and child development—and not just during well-child visits in the doctor’s office, when the information provided is too easily forgotten later on.

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Topics: Healthcare Technology, Innovation, Patient Experience, Patient Engagement

Using Direct Patient Activation to Motivate Patients

Posted by Debra Zalvan on Sep 13, 2018 8:05:00 AM

Imagine you are one of the 1.1 million people about to have a joint replacement this year. Your doctor gave you information during your pre-op visit but you were so busy worrying about your recovery and how you would manage your daily responsibilities, that you missed a lot of the details. Your husband took some notes but he was also overwhelmed at the thought of you being off your feet for 6 weeks. You’ve been doing the best you can with what you remember of your care instructions and you’re hoping for a successful outcome.

Now imagine, instead, that you started to receive care instructions and check-ins from your surgeon after that first pre-op visit. The information helped you remember what your doctor said, reminded you what you need to know at every point in this process (which can be more than six months from pre-op through recovery) and eased your anxiety.

That level of engagement is known as patient activation – the act of energizing a person to manage his or her own health and healthcare with knowledge, skills and confidence. Patient activation is associated with better post-surgical outcomes, including a 40% decrease in 30-day readmissions and 21% lower care costs in the year after surgery.

Hospitals are making that impact even stronger by employing what is referred to as direct patient activation – motivating patients with regular, targeted mobile connections delivered through push messaging.

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Topics: patient activation, Episode of Care, Healthcare Technology, Innovation, Patient Experience, Patient Engagement, Improving Patient Outcomes

The Relationship Between Patient Engagement and Patient Activation

Posted by Jo Charest on Jun 6, 2018 8:45:00 AM

 

A slew of digital health solutions have entered the industry over the last decade, most claiming to increase patient engagement in one way or another. But to what end are we creating patient-centered care? True engagement means activating patients with the tools to improve patient outcomes and impact hospital ROI.

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Topics: Patient Engagement, Value-Based Care, Healthcare Technology, healthcare marketing, Patient Experience, Improving Patient Outcomes, patient activation