Pregnancy & Early Childhood Content Gets an Oral Health Reboot

Posted by Jo Charest on Jul 6, 2017 2:14:00 PM

Bleeding gums, sore teeth and nausea ... many pregnant women experience changes in their mouths (not to mention the rest of their bodies). Yet, 56% do not visit a dentist during this time.

UbiCare clients will notice that the content for new and expectant parents in their SmarteXp digital engagement solution now has a refreshed focus on oral health. We've added new content and updated existing information to stress the importance of oral health for pregnant women and young children.

Thank you to our partners at the Department of Defense for working on this project with us. The Navy Pediatric Dentists/leadership reviewed the entire Pregnancy & Early Childhood solution and worked alongside UbiCare's editors to help hospitals proactively answer patients' questions about caring for their own—and their infants' and toddlers'—dental hygiene. 

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Topics: Pregnancy Education, Digital Patient Engagement, New Features, Customers

Healthcare Technology Is Closing the Gap in Breastfeeding Support

Posted by Betsy Weaver, Ed.D. on Jun 28, 2017 8:45:00 AM

On June 26, NPR's Michaeleen Doucleff published Secrets Of Breast-Feeding From Global Moms In The Know, highlighting different cultures' approaches to breastfeeding. What follows is a response on how healthcare technology can make up for what American women lack in terms of breastfeeding support. 

NPR's spotlight on the challenges that U.S. women face when it comes to breastfeeding in this culture is critically important for new moms learning to breastfeed.

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Topics: Baby Friendly Hospital Initiative, Patient Education, Pregnancy Education, Digital Patient Engagement, Innovation, Technology

5 Ways to Be More Baby-Friendly (Without Becoming a ‘Baby-Friendly Hospital’)

Posted by Deirdre Wilson on Apr 27, 2017 8:35:00 AM

There are many great reasons why hospitals choose to work toward baby-friendly hospital status. There are also plenty of ways to encourage breastfeeding in line with the World Health Organization’s (WHO) guidelines, without having that official Baby-Friendly Hospital title.

Whether or not you’re pursuing baby-friendly status, your hospital can effectively support breastfeeding promotion among staff and patients. Here are 5 ways to go about it:

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Topics: Baby Friendly Hospital Initiative, Patient Education, Pregnancy Education

Too Many C-Sections?

Posted by Deirdre Wilson on Nov 7, 2016 11:00:00 AM

What Concerns About This Common Surgery Teach Us About Patient Engagement

The most recent issue of Consumer Reports had some pointed words about hospitals with high rates of Cesarean section deliveries. In an article detailing its evaluation of C-section rates in 1,200 hospitals nationwide, the consumer advocacy journal concludes that, in low-risk pregnancies, the biggest determinant that a woman will have a C-section may be the hospital where she chooses to deliver her baby.

It isn’t the first time an inferred link between C-sections and hospital practice has made headlines. The New York Times ran an opinion piece in January saying the same thing.

About 1 in 3 newborns (nearly 1.3 million babies) are delivered by C-section in U.S. hospitals each year. The surgery has been the most commonly performed operating room procedure here for almost a decade, according to the Agency for Healthcare Research and Quality (AHRQ).

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Topics: Patient Education, Pregnancy Education, Digital Patient Engagement

Patient Portal 2.0: How HealthEast Gets Meaningful Engagement From a Patient Portal

Posted by Todd Smith, MD on Feb 18, 2016 8:30:00 AM

By now it seems that every hospital has a patient portal. But is everyone—hospitals and patients alike—using them to their full potential? According to one survey, many patients still don’t know their providers offer portals. As providers, we also depend on getting patients to visit their portals to initiate patient-provider communication. When used well, portals help hospitals engage patients and meet Meaningful Use requirements. The challenge is in how to make good use of your patient portal.

HealthEast Care System was determined to use our portal to improve health outcomes through proactive, consistent health information that patients could access anywhere. Here’s how we did it.

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Topics: Meaningful Use, Patient Education, Quality of Care, Patient Outcomes, Guest Blog, Pregnancy Education, Digital Patient Engagement, Patient Provider Communication, Patient Portals, Health Care Interoperability, HealthEast Care System, Innovation, Customers

4 Steps to Improving Patient Experience—One Hospital's Story

Posted by Christopher Smalley on Jan 27, 2016 8:30:00 AM

In 2011, the BirthPlace at Beth Israel Deaconess Hospital–Plymouth (BID-Plymouth), in Massachusetts, was losing patients to other maternity units, and the hospital considered closing it. Instead, we decided to rebrand the BirthPlace and our outpatient OB/GYN and Midwifery practices with a focus on improving the patient experience.

We determined that we could impact patient experience best by working cross-functionally—aligning the marketing, clinical and IT teams—and implementing digital health tools that supported the new brand by improving patient-provider communication and increasing patient satisfaction.

We were right! Here’s how our hospital did it and what we learned.

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Topics: Patient Education, Hospital Workflows, Patient Outcomes, Pregnancy Education, Beth Israel Deaconess Hospital-Plymouth, Patient Experience, Health Care Interoperability

Hospital Story: Taking Patient Education Online—It Just Makes Sense!

Posted by Susan DiBattista on Aug 4, 2015 11:30:00 AM

In this era of patient-centered care, it’s important that hospitals always think about the patient first. That includes how and when they prefer to learn about their health and in-hospital care.

At Women & Infants Hospital in Rhode Island, part of the Care New England health system, we took this patient-centered approach when we recently launched an online birthing class called the “ Understanding Birth eClass.”

A patient-first approach, combined with the right tools to promote and deliver the right message at the right time, helped us connect the dots when communicating with, engaging and educating patients online.

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Topics: Patient Education, Care New England, Women & Infants Hospital, Guest Blog, Pregnancy Education, Digital Patient Engagement, Value-Based Care, Customers

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