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Leapfrog Report Identifies Patient Experience Challenges in Hospitals And Outpatient Facilities

Posted by Debra Zalvan on Jul 29, 2021 10:38:26 AM

Earlier this month, The Leapfrog Group published a report titled, What Patients Think About Their Hospitals and Ambulatory Surgery Centers: An Analysis of Patient Experience Surveys.

The report’s most striking highlights point to significant ongoing deficits in the patient experience, despite decades of focus by the healthcare industry.


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Topics: Patient Engagement, Patient Experience, patient satisfaction, UbiCare, HCAHPS

How Digital Healthcare Technology Improves Health Literacy and Outcomes Through Patient Engagement

Posted by Debra Zalvan on May 11, 2021 5:43:09 AM

In just 68 seconds, our new video demonstrates how digital healthcare technology improves health literacy and healthcare outcomes by guiding a patient's daily actions through text messaging, email and app.

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Topics: Patient Engagement, Patient Experience, Healthcare Technology, health literacy, ASC

How AtlantiCare Uses SmarteXp® to Educate & Engage Patients

Posted by Debra Zalvan on Jun 19, 2020 7:00:00 AM

AtlantiCare leverages UbiCare's digital engagement platform to make sure patients never feel alone or abandoned during the COVID-19 crisis.

Now, as they look to the future and the resumption of elective surgeries, AtlantiCare will use SmarteXp® to help patients coordinate new surgery dates and resume preparation for their surgeries and post-surgery recoveries.

Take 3 1/2 minutes to watch, "Here's How We Help AtlantiCare" and learn more about AtlantiCare's journey to support patients both before and throughout their COVID-19 response.

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Topics: Patient Engagement, Patient Experience, patient education, COVID-19, digital health

How Digital Engagement Builds Connection, Trust & Reputation

Posted by Debra Zalvan on May 26, 2020 6:26:44 AM

Hospitals empower patients with digital connections while waiting for operations to return to normal throughout COVID-19 response

Do you want to learn how to leverage digital communication to create connections and extend care into patients' lives, where daily  actions and environment are responsible for 60% of medical outcomes? Has the pandemic stimulated your interest in patient engagement platforms? We recently recorded a conversation and short video that makes it clear in just 4 minutes!

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Topics: Patient Engagement, Patient Experience, patient education, COVID-19, digital health