Todd Smith, MD

Dr. Smith is the Chief Medical Information Officer at HealthEast.

Recent Posts

Patient Portal 2.0: How HealthEast Gets Meaningful Engagement From a Patient Portal

Posted by Todd Smith, MD on Feb 18, 2016 8:30:00 AM

By now it seems that every hospital has a patient portal. But is everyone—hospitals and patients alike—using them to their full potential? According to one survey, many patients still don’t know their providers offer portals. As providers, we also depend on getting patients to visit their portals to initiate patient-provider communication. When used well, portals help hospitals engage patients and meet Meaningful Use requirements. The challenge is in how to make good use of your patient portal.

HealthEast Care System was determined to use our portal to improve health outcomes through proactive, consistent health information that patients could access anywhere. Here’s how we did it.

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Topics: Meaningful Use, Value-Based Care, Improving Patient Outcomes, Guest Blog, Patient Engagement, Innovation