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Targeting Health Literacy & Digital Patient Engagement to Improve Outcomes

Posted by Debra Zalvan on Jan 17, 2020 8:09:49 AM

Patient Education & Innovative Communication Strategies Drive Success

At UbiCare, we often refer to research showing that medical care has only a 10% – 20%  influence on health outcomes, while patient behaviors and self-care have a 40% – 50% influence. With healthcare providers increasingly pressured to shorten hospital stays and reduce office-visit time, how do you increase the influence a hospital, health system or medical practice has on improving health outcomes outside the hospital or medical office?

Melanie Iannace, Muskuloskeletal Service Coordinator at AtlantiCare joined me recently to tell a  success story in which AtlantiCare and UbiCare collaborated to target health literacy and patient engagement.

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Topics: Improving Patient Outcomes, Patient Engagement, UbiCare, SmarteXp, patient education, joint replacement, health literacy

Forget the CMS Star Ratings Debate & Focus on Quality Care

Posted by Debra Zalvan on Sep 12, 2019 7:00:00 AM

The Star Ratings Debate

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Topics: Improving Patient Outcomes, Patient Experience, patient activation, CMS, star ratings, latent variable model

Bridging the Gap from Hospital to Home: Notes from the 2019 AHA Leadership Summit

Posted by Debra Zalvan on Aug 8, 2019 3:00:00 PM

I was honored to represent UbiCare at the 2019 American Hospital Association Leadership Summit in San Diego. I really enjoyed the chance to make connections and to share our work with so many healthcare innovators and leaders.

The sessions and keynotes at the Summit this year were powerful, focusing on the common theme of disrupting and transforming healthcare. Hospitals are being pushed to consider their future roles as they move toward value-based care —and the work involved in preventative healthcare.

How can hospitals take a calculated leap to innovations that respond to immediate care and cost needs, while also laying the groundwork for preventative healthcare and continued growth? What should the role of hospitals be to best meet the needs of the communities they serve? Read on for some takeaways from the conference that focus on these questions and the direction of healthcare.

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Topics: Improving Patient Outcomes, Patient Engagement, Patient Experience, patient activation, patient empowerent

Why the “Best Hospitals” Focus on Patient Experience

Posted by Melissa Nelson on Aug 1, 2019 3:45:00 PM

U.S. News & World Report recently released its 2019-2020 Best Hospitals ratings. The annual rankings are designed to help patients and doctors make informed decisions about where to seek care.

Major changes in the methodology this year include the addition of patient experience data. Positive patient experience is a crucial element of maximizing patient-centered quality, and it has been shown to correlate with better outcomes.

Simply put, hospitals with the best patient experience report better financial performance and higher clinical quality. These hospitals realize that the patient experience starts in the home, before a patient is admitted, and continues long after discharge. They connect with patients and monitor their progress throughout their entire healthcare journey, outside the four walls of the hospital in patients’ everyday lives.

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Topics: Improving Patient Outcomes, Patient Engagement, Patient Experience, patient activation