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How Digital Engagement Builds Connection, Trust & Reputation

Posted by Debra Zalvan on May 26, 2020 6:26:44 AM

Hospitals empower patients with digital connections while waiting for operations to return to normal throughout COVID-19 response

Do you want to learn how to leverage digital communication to create connections and extend care into patients' lives, where daily  actions and environment are responsible for 60% of medical outcomes? Has the pandemic stimulated your interest in patient engagement platforms? We recently recorded a conversation and short video that makes it clear in just 4 minutes!

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Topics: Patient Engagement, Patient Experience, patient education, COVID-19, digital health

Increasing Well-Child Visits & Reducing No-Shows With Digital Messaging

Posted by Betsy Weaver, Ed.D. on May 19, 2020 6:43:31 AM

Amid significant disruptions from COVID-19, digital messaging and education brings patients back

Pediatricians have long been concerned about families skipping routine well-child visits. These visits are essential for vaccine delivery, identifying health and development concerns, and providing resources and information to patients. Pediatric Medical Associates (PMA) in Sacramento, experienced a sizable and troubling increase in missed and cancelled visits as a result of the COVID-19 pandemic. PMA confronted this challenge head-on, using SmarteXp® to educate and engage families, reverse the trend and reduce the no-shows and appointment cancellations that threatened both their patients' health and their practice.

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Topics: Patient Engagement, Patient Experience, patient education, pregnancy, COVID-19

UbiCare Offers COVID-19 Resources to Assist in Crisis Response

Posted by Debra Zalvan on May 1, 2020 7:14:57 AM

Crisis Communication Samples and Resources for Healthcare Professionals

UbiCare’s new COVID-19 Resources gallery is a free resource for healthcare professionals. Easily accessible from the UbiCare.com home page, the gallery is packed with examples of how hospitals are using patient engagement technology to stay connected with their patients.

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Topics: Patient Engagement, Patient Experience, patient education, pregnancy, joint replacement, COVID-19

Targeting Health Literacy & Digital Patient Engagement to Improve Outcomes

Posted by Debra Zalvan on Jan 17, 2020 8:09:49 AM

Patient Education & Innovative Communication Strategies Drive Success

At UbiCare, we often refer to research showing that medical care has only a 10% – 20%  influence on health outcomes, while patient behaviors and self-care have a 40% – 50% influence. With healthcare providers increasingly pressured to shorten hospital stays and reduce office-visit time, how do you increase the influence a hospital, health system or medical practice has on improving health outcomes outside the hospital or medical office?

Melanie Iannace, Muskuloskeletal Service Coordinator at AtlantiCare joined me recently to tell a  success story in which AtlantiCare and UbiCare collaborated to target health literacy and patient engagement.

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Topics: Improving Patient Outcomes, Patient Engagement, UbiCare, SmarteXp, patient education, joint replacement, health literacy