3 Ways to Improve Care Coordination Through Digitization

Posted by Jo Charest on Jun 12, 2017 2:30:00 PM

American healthcare is one of the last industry holdouts when it comes to fully embracing digitization. McKinsey Global Institute has ranked healthcare 19th out of 22 sectors in its oft-cited Industry Digitization Index.

Even as health systems implement digital health tools and practices, many of these technologies remain separate, leading to a disconnected patient experience.

But there is hope for the digitization of healthcare! Many digital health tools are designed to automatically link information from different digital sources, creating efficiencies that result in a better experience for patients and better workflows for staff.

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Topics: Patient Engagement, Patient Experience, Healthcare Technology

How Does Healthcare Engage Patients Amid So Many Distractions?

Posted by Jo Charest on May 31, 2017 8:30:00 AM

How many distractions will you be faced with today?

Our lives are filled with interruptions, which make getting and keeping someone’s attention harder than ever. It’s commonly said that U.S. adults are barraged with an average of 5,000+ advertisements and brand exposures every day. Only 12 of these actually make an impression.

So how do we slow the rapid-fire beat of distraction in patients’ everyday lives to truly engage them in their health?

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Topics: Patient Engagement, Patient Experience

Tap Into Human Nature to Engage Patients

Posted by Debra Zalvan on May 23, 2017 8:45:00 AM

One of my favorite health quotations comes from Florence Nightingale’s classic Notes on Nursing: What it is and What it is Not: 

“Apprehension, uncertainty, waiting, expectation, fear of surprise, do a patient more harm than any exertion.”

The phrase, in a book first published in 1859, speaks to the idea that patients have strong, often conflicting emotions related to whatever care episode they’re dealing with. Pair those feelings with the fact that health information can sometimes be unfamiliar and scary, and it’s understandable that patients have a hard time comprehending and retaining a doctor’s instructions and advice.

At UbiCare, we believe there are 3 key dimensions that effective healthcare education must include to address patients’ emotional needs, impact their behavior and, ultimately, improve their health outcomes.

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Topics: Patient Engagement, Patient Experience

Surprising Statistics on Text Messaging and What They Mean for Healthcare

Posted by Debra Zalvan on May 9, 2017 3:00:00 PM

Thinking about implementing text (SMS) communications with your patients? Texting, the 160-character messages sent to and from a mobile device, is the most widely-used basic smartphone feature.

Since 2009, the national Centers for Disease Control and Prevention has acknowledged that texting is an easy way to share health messages with large populations.

But is it effective? Here are some surprising statistics about text messaging and its applicability in healthcare.

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Topics: Patient Experience, Innovation, Healthcare Technology, Texting in Healthcare