---
title: The UbiBlog | Patient Engagement and Value-Based Care Analysis | patient education (2)
description: patient education | UbiCare provides total engagement solutions enabling hospitals to be at the forefront of patient-centered innovation and value-based care through targeted education, mobile connections and real time data. (2)
---

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## [Increasing Well-Child Visits & Reducing No-Shows With Digital Messaging](https://blog.ubicare.com/reducing-no-shows-with-digital-messaging-and-education)

 Posted by [Betsy Weaver, Ed.D.](https://blog.ubicare.com/author/betsy-weaver-ed-d) on May 19, 2020 6:43:31 AM

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## Amid significant disruptions from COVID-19, digital messaging and education brings patients back

*Pediatricians have long been concerned about families skipping routine well-child visits. These visits are essential for vaccine delivery, identifying health and development concerns, and providing resources and information to patients. Pediatric Medical Associates (PMA) in Sacramento, experienced a sizable and troubling increase in missed and cancelled visits as a result of the COVID-19 pandemic. PMA confronted this challenge head-on, using SmarteXp® to educate and engage families, reverse the trend and reduce the no-shows and appointment cancellations that threatened both their patients' health and their practice.*

[Read More](https://blog.ubicare.com/reducing-no-shows-with-digital-messaging-and-education)

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 Topics: [Patient Engagement](https://blog.ubicare.com/topic/patient-engagement), [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [patient education](https://blog.ubicare.com/topic/patient-education), [pregnancy](https://blog.ubicare.com/topic/pregnancy), [COVID-19](https://blog.ubicare.com/topic/covid-19)

## [UbiCare Offers COVID-19 Resources to Assist in Crisis Response](https://blog.ubicare.com/covid-19-resources-to-assist-in-crisis-response)

 Posted by [Debra Zalvan](https://blog.ubicare.com/author/debra-zalvan) on May 1, 2020 7:14:57 AM

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## Crisis Communication Samples and Resources for Healthcare Professionals

UbiCare’s new COVID-19 Resources gallery is a free resource for healthcare professionals. Easily accessible from the [UbiCare.com](https://ubicare.com) home page, the gallery is packed with examples of how hospitals are using patient engagement technology to stay connected with their patients.

[Read More](https://blog.ubicare.com/covid-19-resources-to-assist-in-crisis-response)

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 Topics: [Patient Engagement](https://blog.ubicare.com/topic/patient-engagement), [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [patient education](https://blog.ubicare.com/topic/patient-education), [pregnancy](https://blog.ubicare.com/topic/pregnancy), [joint replacement](https://blog.ubicare.com/topic/joint-replacement), [COVID-19](https://blog.ubicare.com/topic/covid-19)

## [Beyond HCAHPS: Understanding Patient Experience & Satisfaction](https://blog.ubicare.com/beyond-hcahps-patient-experience-and-satisfaction)

 Posted by [Paula Adamcewicz](https://blog.ubicare.com/author/paula-adamcewicz) on Mar 4, 2020 6:30:00 AM

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[![](https://blog.ubicare.com/hubfs/East%20Jefferson%20Case%20Study_social_badge.png)](https://blog.ubicare.com/beyond-hcahps-patient-experience-and-satisfaction)

As Director of Woman and Newborn Services at East Jefferson General Hospital in Metairie, Louisiana, I’m keenly aware that we face strong competition for the business of expectant moms and their families. Ours is one of four hospitals in the metro-New Orleans area offering obstetric care, which means there is a lot of competition for new patients.

***But we have a competitive advantage**.* We’ve developed a way to boost our patient relationships early and establish invaluable access, starting in the beginning of pregnancy and continuing through their children’s early years.

[Read More](https://blog.ubicare.com/beyond-hcahps-patient-experience-and-satisfaction)

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 Topics: [Guest Blog](https://blog.ubicare.com/topic/guest-blog), [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [patient education](https://blog.ubicare.com/topic/patient-education), [pregnancy](https://blog.ubicare.com/topic/pregnancy), [HCAHPS](https://blog.ubicare.com/topic/hcahps)

## [Targeting Health Literacy & Digital Patient Engagement to Improve Outcomes](https://blog.ubicare.com/targeting-health-literacy-and-digital-patient-engagement)

 Posted by [Debra Zalvan](https://blog.ubicare.com/author/debra-zalvan) on Jan 17, 2020 8:09:49 AM

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[![](https://blog.ubicare.com/hubfs/AtlantiCare-blog_social_badge-1.png)](https://blog.ubicare.com/targeting-health-literacy-and-digital-patient-engagement)

**Patient Education & Innovative Communication Strategies Drive Success**

At UbiCare, we often refer to [research](https://www.americanactionforum.org/research/understanding-the-social-determinants-of-health/) showing that medical care has only a 10% – 20%  influence on health outcomes, while patient behaviors and self-care have a 40% – 50% influence. With healthcare providers increasingly pressured to shorten hospital stays and reduce office-visit time, how do you increase the influence a hospital, health system or medical practice has on improving health outcomes *outside* the hospital or medical office?

Melanie Iannace, Muskuloskeletal Service Coordinator at AtlantiCare joined me recently to tell a  success story in which AtlantiCare and UbiCare collaborated to target health literacy and patient engagement.

[Read More](https://blog.ubicare.com/targeting-health-literacy-and-digital-patient-engagement)

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 Topics: [Improving Patient Outcomes](https://blog.ubicare.com/topic/improving-patient-outcomes), [Patient Engagement](https://blog.ubicare.com/topic/patient-engagement), [UbiCare](https://blog.ubicare.com/topic/ubicare), [SmarteXp](https://blog.ubicare.com/topic/smartexp), [patient education](https://blog.ubicare.com/topic/patient-education), [joint replacement](https://blog.ubicare.com/topic/joint-replacement), [health literacy](https://blog.ubicare.com/topic/health-literacy)

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