Jackie Simon

Simon is a marketing manager at UbiCare. She has more than a decade of experience working in marketing and graphic design and holds both a BS and MFA from Boston University.
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Recent Posts

Why Hospitals Need to Engage Patients on Social Media

Posted by Jackie Simon on Aug 4, 2016 8:30:00 AM

... And How to Do It Effectively

By now, most hospitals know they should be on social media, but they still struggle to understand where the value lies for them.

Consider this: More than 40% of consumers say that information found via social media affects the way they deal with their health. Social media offers hospitals the opportunity to impact health outcomes on a large scale.

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Topics: Patient Engagement

3 Takeaways for Hospital Executives from the Botched GOP Debate Entrance

Posted by Jackie Simon on Feb 12, 2016 2:30:00 PM

The GOP debate that aired Feb. 6 on ABC offered viewers a good laugh as candidates and moderators alike fumbled their entrances and introductions. “How could this kind of miscommunication happen?” many of us wondered. And what would the repercussions be for the candidates and debate organizers? 

The truth is, we all experience similar missteps (though admittedly less public) every day. And while our own stumbles may seem minor given the fact that they aren’t posted on YouTube for all to see, they still have implications for our goals—in the case of hospitals and health systems: improving patient experience, raising HCAHPS scores and reducing readmissions.

With that in mind, here are some lessons from the GOP debate entrance that hospital and other healthcare executives can apply to meeting their goals.

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Topics: Innovation