--- title: The UbiBlog | Patient Engagement and Value-Based Care Analysis | Improving Patient Outcomes (2) description: Improving Patient Outcomes | UbiCare provides total engagement solutions enabling hospitals to be at the forefront of patient-centered innovation and value-based care through targeted education, mobile connections and real time data. (2) --- [![logo](https://blog.ubicare.com/hs-fs/hubfs/Ubicare_Image/logo.png?width=250&name=logo.png)](http://www.ubicare.com/) - [Home](https://ubicare.com/) - [About](https://ubicare.com/about-ubicare/) - [Blog](https://blog.ubicare.com/) - [Client Login](https://mobile.ubicare.com) - [Contact Us](https://ubicare.com/contact/) ## [Why the “Best Hospitals” Focus on Patient Experience](https://blog.ubicare.com/why-the-best-hospitals-focus-on-patient-experience) Posted by [Melissa Nelson](https://blog.ubicare.com/author/melissa-nelson) on Aug 1, 2019 3:45:00 PM - [Tweet](https://twitter.com/share) [![](https://blog.ubicare.com/hubfs/GettyImages-855680246.jpg)](https://blog.ubicare.com/why-the-best-hospitals-focus-on-patient-experience) *U.S. News & World Report* recently released its [2019-2020 Best Hospitals](https://health.usnews.com/best-hospitals) ratings. The annual rankings are designed to help patients and doctors make informed decisions about where to seek care. [Major changes in the methodology](https://health.usnews.com/health-care/best-hospitals/articles/faq-how-and-why-we-rank-and-rate-hospitals) this year include the addition of patient experience data. Positive patient experience is a crucial element of maximizing patient-centered quality, and it has been shown to correlate with better outcomes. Simply put, hospitals with the best patient experience report [better financial performance](https://www2.deloitte.com/us/en/pages/life-sciences-and-health-care/articles/hospitals-patient-experience.html) and [higher clinical quality](https://www2.deloitte.com/content/dam/Deloitte/us/Documents/life-sciences-health-care/us-value-patient-experience-050517.pdf). These hospitals realize that the patient experience starts in the home, before a patient is admitted, and continues long after discharge. They connect with patients and monitor their progress throughout their entire healthcare journey, outside the four walls of the hospital in patients’ everyday lives. [Read More](https://blog.ubicare.com/why-the-best-hospitals-focus-on-patient-experience) 0 Comments [Click here to read/write comments](https://blog.ubicare.com/why-the-best-hospitals-focus-on-patient-experience#comments-listing) Topics: [Improving Patient Outcomes](https://blog.ubicare.com/topic/improving-patient-outcomes), [Patient Engagement](https://blog.ubicare.com/topic/patient-engagement), [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [patient activation](https://blog.ubicare.com/topic/patient-activation) ## [Hartford Hospital Boosts Satisfaction with Patient Education](https://blog.ubicare.com/hartford-hospital-boosts-satisfaction-with-patient-education) Posted by [Cheri Cronin](https://blog.ubicare.com/author/cheri-cronin) on Jul 24, 2019 11:00:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.ubicare.com/hubfs/Hartford-campaign.png)](https://blog.ubicare.com/hartford-hospital-boosts-satisfaction-with-patient-education) The Women’s Health Services team at Hartford Hospital is committed to providing a top-notch experience to our expecting parents and families with new babies. We believe that education is critical to this goal because it gives our patients the information they need to become confident and empowered parents. Not only does solid education mean better outcomes for our patients, [research shows](https://blog.ubicare.com/want-to-improve-health-outcomes-start-by-building-patient-confidence) it also leads to higher levels of satisfaction. And that’s good for business, as well. Under managed care, satisfaction has a real and important impact on reimbursement. The Centers for Medicare & Medicaid Services (CMS) rewards hospitals with incentive payments or penalizes them with reduced reimbursements, based on HCAHPS performance scores. New mothers have been described as the [Chief Medical Officers](https://www.dol.gov/sites/dolgov/files/ebsa/about-ebsa/our-activities/resource-center/fact-sheets/women-and-job-based-health.pdf) of their families, making 80% of the healthcare decisions. We want to strengthen our bonds with new moms and give them the education they need to make informed decisions for themselves and their families. Plus, a more satisfied new mom is more likely to recommend Hartford Hospital to a friend and come back for another pregnancy or for future healthcare needs. [Read More](https://blog.ubicare.com/hartford-hospital-boosts-satisfaction-with-patient-education) 0 Comments [Click here to read/write comments](https://blog.ubicare.com/hartford-hospital-boosts-satisfaction-with-patient-education#comments-listing) Topics: [Improving Patient Outcomes](https://blog.ubicare.com/topic/improving-patient-outcomes), [Guest Blog](https://blog.ubicare.com/topic/guest-blog), [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [patient activation](https://blog.ubicare.com/topic/patient-activation) ## [Digital Patient Education \[Infographic\]](https://blog.ubicare.com/digital-patient-education-infographic) Posted by [Debra Zalvan](https://blog.ubicare.com/author/debra-zalvan) on Jul 11, 2019 3:00:00 PM - [Tweet](https://twitter.com/share) [![](https://blog.ubicare.com/hubfs/PatientEd-Infographic-FINAL-web.jpg)](https://blog.ubicare.com/digital-patient-education-infographic) When patients leave the four walls of the hospital or their doctor’s office, they stop being “patients”, and go back to being people managing the details of their daily lives. Patients manage their care on their own most of the time, and the decisions they make impact outcomes and cost. That’s where digital patient education comes in. Our infographic shows how digital patient education bridges the gap between time as a patient and everyday life. [Read More](https://blog.ubicare.com/digital-patient-education-infographic) 0 Comments [Click here to read/write comments](https://blog.ubicare.com/digital-patient-education-infographic#comments-listing) Topics: [Improving Patient Outcomes](https://blog.ubicare.com/topic/improving-patient-outcomes), [Patient Engagement](https://blog.ubicare.com/topic/patient-engagement), [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [patient activation](https://blog.ubicare.com/topic/patient-activation), [Digital Education](https://blog.ubicare.com/topic/digital-education) ## [Use Data to Prove the Impact of Your Patient Engagement](https://blog.ubicare.com/use-data-to-prove-the-impact-of-your-patient-engagement) Posted by [Debra Zalvan](https://blog.ubicare.com/author/debra-zalvan) on Jun 20, 2019 11:00:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.ubicare.com/hubfs/Data-Patient-Engagement%20Featured%20Image-1.png)](https://blog.ubicare.com/use-data-to-prove-the-impact-of-your-patient-engagement) Measuring the impact of a digital education program and the benefits of patient engagement can be challenging. Statistics such as open and click-through rates indicate how patients are interacting with digital messaging and help prove the value of a patient engagement solution. But how do you know whether your patients take actions based on what they’re learning from those messages? Ongoing patient-reported feedback and data about digital interactions provide a deeper understanding of where your patients are on their care journey—and what they need. [Read More](https://blog.ubicare.com/use-data-to-prove-the-impact-of-your-patient-engagement) 0 Comments [Click here to read/write comments](https://blog.ubicare.com/use-data-to-prove-the-impact-of-your-patient-engagement#comments-listing) Topics: [Improving Patient Outcomes](https://blog.ubicare.com/topic/improving-patient-outcomes), [Patient Engagement](https://blog.ubicare.com/topic/patient-engagement), [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [patient activation](https://blog.ubicare.com/topic/patient-activation) [Previous](https://blog.ubicare.com/topic/improving-patient-outcomes/page/1) [All posts](https://blog.ubicare.com/all) [Next](https://blog.ubicare.com/topic/improving-patient-outcomes/page/3) ### Get the latest patient engagement insights. 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