--- title: The UbiBlog | Patient Engagement and Value-Based Care Analysis | Jo Charest (2) description: Jo Charest is a Client Success Manager at UbiCare. (2) --- [![logo](https://blog.ubicare.com/hs-fs/hubfs/Ubicare_Image/logo.png?width=250&name=logo.png)](http://www.ubicare.com/) - [Home](https://ubicare.com/) - [About](https://ubicare.com/about-ubicare/) - [Blog](https://blog.ubicare.com/) - [Client Login](https://mobile.ubicare.com) - [Contact Us](https://ubicare.com/contact/) ## Jo Charest ![](https://blog.ubicare.com/hubfs/Blog/Jo.jpg) Jo Charest is a Client Success Manager at UbiCare. Find me on: ### Recent Posts ## [How Does Healthcare Engage Patients Amid So Many Distractions?](https://blog.ubicare.com/how-does-healthcare-engage-patients-amid-so-many-distractions) Posted by [Jo Charest](https://blog.ubicare.com/author/jo-charest) on May 31, 2017 8:30:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.ubicare.com/hubfs/Blog/distracted%20busy-924886-edited.jpg)](https://blog.ubicare.com/how-does-healthcare-engage-patients-amid-so-many-distractions) How many distractions will you be faced with today? Our lives are filled with interruptions, which make getting and keeping someone’s attention harder than ever. It’s commonly said that [U.S. adults are barraged](https://sjinsights.net/2014/09/29/new-research-sheds-light-on-daily-ad-exposures/) with an average of 5,000+ advertisements and brand exposures every day. Only 12 of these actually make an impression. So how do we slow the rapid-fire beat of distraction in patients’ everyday lives to truly engage them in their health? [Read More](https://blog.ubicare.com/how-does-healthcare-engage-patients-amid-so-many-distractions) 0 Comments [Click here to read/write comments](https://blog.ubicare.com/how-does-healthcare-engage-patients-amid-so-many-distractions#comments-listing) Topics: [Patient Engagement](https://blog.ubicare.com/topic/patient-engagement), [Patient Experience](https://blog.ubicare.com/topic/patient-experience) ## [Tracking Patients’ Health-Related Concerns Is Key to Patient Engagement](https://blog.ubicare.com/tracking-patients-health-related-concerns-is-key-to-patient-engagement) Posted by [Jo Charest](https://blog.ubicare.com/author/jo-charest) on Sep 13, 2016 1:15:00 PM - [Tweet](https://twitter.com/share) [![](https://blog.ubicare.com/hubfs/Blog/internet_search_magnifying_glass_blue.png)](https://blog.ubicare.com/tracking-patients-health-related-concerns-is-key-to-patient-engagement) Patients often face several health conditions at the same time. When speaking with their healthcare providers however, they may only mention the reason for that particular appointment and fail to bring up other health concerns that they consider to be unrelated. This leaves you, as the healthcare provider, without the full picture of your patient’s overall health. Even with access to a patient’s electronic health record, there may be significant gaps.  Understanding and being able to track your patients’ health-related concerns and questions is an important step toward providing better quality care. Thankfully, technology makes it easier to discover what’s happening in patients’ lives *beyond the doctor’s office and hospital walls.* [Read More](https://blog.ubicare.com/tracking-patients-health-related-concerns-is-key-to-patient-engagement) 0 Comments [Click here to read/write comments](https://blog.ubicare.com/tracking-patients-health-related-concerns-is-key-to-patient-engagement#comments-listing) Topics: [Patient Engagement](https://blog.ubicare.com/topic/patient-engagement), [New Features](https://blog.ubicare.com/topic/new-features) ## [When Is the Best Time to Activate Patients?](https://blog.ubicare.com/best-time-to-activate-patients) Posted by [Jo Charest](https://blog.ubicare.com/author/jo-charest) on Sep 8, 2016 3:29:40 PM - [Tweet](https://twitter.com/share) [![](https://blog.ubicare.com/hubfs/timing-is-everything.jpg)](https://blog.ubicare.com/best-time-to-activate-patients) There are many solutions out there that engage patients at different times in the care journey. At UbiCare, we have always maintained that [setting patient expectations earlier in the care episode](http://www.ubicare.com/patient-activation) is better to improve patient outcomes. Research supports this, as well. In a [Gallup study](http://www.gallup.com/businessjournal/183317/benefits-pre-surgery-education.aspx) of pre-surgery patients who received education to set expectations, researchers found that going into surgery with a good idea of what’s coming afterwards had the biggest impact on patient satisfaction. [Read More](https://blog.ubicare.com/best-time-to-activate-patients) 0 Comments [Click here to read/write comments](https://blog.ubicare.com/best-time-to-activate-patients#comments-listing) Topics: [Value-Based Care](https://blog.ubicare.com/topic/value-based-care), [Improving Patient Outcomes](https://blog.ubicare.com/topic/improving-patient-outcomes), [Patient Engagement](https://blog.ubicare.com/topic/patient-engagement), [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [Episode of Care](https://blog.ubicare.com/topic/episode-of-care), [patient activation](https://blog.ubicare.com/topic/patient-activation) [Previous](https://blog.ubicare.com/author/jo-charest/page/1) [All posts](https://blog.ubicare.com/all) ### Get the latest patient engagement insights. 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