We’ve spent the past couple weeks talking about a four-hospital system in the Midwest that has used digital education to establish real-time patient-provider connections outside the hospital. These connections, delivered throughout the care episode, have focused on helping to guide or change patient behavior and achieve better outcomes.
What are the practical steps this hospital took to create an automated, engaging and impactful patient education program—one that lives up to the hype about patient engagement impacting care and cost? And, most importantly, how can you recreate it?
Read on for 8 key strategies to bridge the gaps between a physician’s direct care and patient self-care in order to control costs and outcomes throughout the patient journey: