--- title: The UbiBlog | Patient Engagement and Value-Based Care Analysis | Patient Experience (3) description: Patient Experience | UbiCare provides total engagement solutions enabling hospitals to be at the forefront of patient-centered innovation and value-based care through targeted education, mobile connections and real time data. (3) --- [![logo](https://blog.ubicare.com/hs-fs/hubfs/Ubicare_Image/logo.png?width=250&name=logo.png)](http://www.ubicare.com/) - [Home](https://ubicare.com/) - [About](https://ubicare.com/about-ubicare/) - [Blog](https://blog.ubicare.com/) - [Client Login](https://mobile.ubicare.com) - [Contact Us](https://ubicare.com/contact/) ## [Choosing the Right Patient Engagement Platform](https://blog.ubicare.com/choosing-the-right-patient-engagement-platform) Posted by [Debra Zalvan](https://blog.ubicare.com/author/debra-zalvan) on Oct 10, 2019 7:45:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.ubicare.com/hubfs/how%20to%20choose-blog_social_badge.png)](https://blog.ubicare.com/choosing-the-right-patient-engagement-platform) Hospitals and healthcare professionals are increasingly realizing that digital [patient engagement and patient activation](https://blog.ubicare.com/patient-engagement-vs-patient-activation) can influence patient behavior and improve outcomes. Different platforms have been introduced to the market, each bringing a different menu of features and capabilities. As you consider your objectives for patient engagement, and your options for platforms that support those objectives, there are a couple of critical considerations to keep in mind. [Read More](https://blog.ubicare.com/choosing-the-right-patient-engagement-platform) 0 Comments [Click here to read/write comments](https://blog.ubicare.com/choosing-the-right-patient-engagement-platform#comments-listing) Topics: [Population Health](https://blog.ubicare.com/topic/population-health), [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [patient activation](https://blog.ubicare.com/topic/patient-activation), [UbiCare](https://blog.ubicare.com/topic/ubicare), [SmarteXp](https://blog.ubicare.com/topic/smartexp), [early childhood](https://blog.ubicare.com/topic/early-childhood), [sports medicine](https://blog.ubicare.com/topic/sports-medicine), [COPD](https://blog.ubicare.com/topic/copd), [concussion](https://blog.ubicare.com/topic/concussion), [heart failure](https://blog.ubicare.com/topic/heart-failure), [stroke](https://blog.ubicare.com/topic/stroke), [bariatric](https://blog.ubicare.com/topic/bariatric), [obesity](https://blog.ubicare.com/topic/obesity), [patient education](https://blog.ubicare.com/topic/patient-education), [pregnancy](https://blog.ubicare.com/topic/pregnancy), [joint replacement](https://blog.ubicare.com/topic/joint-replacement), [spine surgery](https://blog.ubicare.com/topic/spine-surgery), [autism](https://blog.ubicare.com/topic/autism) ## [It's Impacting Your 5-star Rating — Are You Tracking This Metric?](https://blog.ubicare.com/are-you-keeping-your-eye-on-this-metric) Posted by [Debra Zalvan](https://blog.ubicare.com/author/debra-zalvan) on Sep 26, 2019 7:30:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.ubicare.com/hubfs/NPS-blog_social_badge.png)](https://blog.ubicare.com/are-you-keeping-your-eye-on-this-metric) In a recent post, we suggested that you [Forget the CMS Star Ratings Debate and Focus on Quality Care](https://blog.ubicare.com/forget-the-cms-star-ratings-debate-focus-on-quality-care). But that's not to suggest you should forget about the star ratings themselves. Today's consumers seek out — and attach great importance to comparative ratings that are reported by their peers (think Yelp®, TripAdvisor®, or even Amazon®). A 2018 report from Deloitte, [Inside the patient journey: Three key touch points for consumer engagement strategies,](https://www2.deloitte.com/us/en/insights/industry/health-care/patient-engagement-health-care-consumer-survey.html) reported that more consumers are using quality ratings than in previous years. We must assume the Centers for Medicare & Medicaid Services (CMS) star ratings will be an increasingly important resource for healthcare consumers in the future. [Read More](https://blog.ubicare.com/are-you-keeping-your-eye-on-this-metric) 0 Comments [Click here to read/write comments](https://blog.ubicare.com/are-you-keeping-your-eye-on-this-metric#comments-listing) Topics: [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [patient activation](https://blog.ubicare.com/topic/patient-activation), [CMS](https://blog.ubicare.com/topic/cms), [star ratings](https://blog.ubicare.com/topic/star-ratings), [patient satisfaction](https://blog.ubicare.com/topic/patient-satisfaction), [NPS](https://blog.ubicare.com/topic/nps), [deloitte](https://blog.ubicare.com/topic/deloitte), [net promoter score](https://blog.ubicare.com/topic/net-promoter-score), [Betsy Weaver](https://blog.ubicare.com/topic/betsy-weaver), [UbiCare](https://blog.ubicare.com/topic/ubicare), [SmarteXp](https://blog.ubicare.com/topic/smartexp) ## [Forget the CMS Star Ratings Debate & Focus on Quality Care](https://blog.ubicare.com/forget-the-cms-star-ratings-debate-focus-on-quality-care) Posted by [Debra Zalvan](https://blog.ubicare.com/author/debra-zalvan) on Sep 12, 2019 7:00:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.ubicare.com/hubfs/star-ratings-blog_social_badge.png)](https://blog.ubicare.com/forget-the-cms-star-ratings-debate-focus-on-quality-care) **The Star Ratings Debate** [Read More](https://blog.ubicare.com/forget-the-cms-star-ratings-debate-focus-on-quality-care) 0 Comments [Click here to read/write comments](https://blog.ubicare.com/forget-the-cms-star-ratings-debate-focus-on-quality-care#comments-listing) Topics: [Improving Patient Outcomes](https://blog.ubicare.com/topic/improving-patient-outcomes), [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [patient activation](https://blog.ubicare.com/topic/patient-activation), [CMS](https://blog.ubicare.com/topic/cms), [star ratings](https://blog.ubicare.com/topic/star-ratings), [latent variable model](https://blog.ubicare.com/topic/latent-variable-model) ## [Bridging the Gap from Hospital to Home: Notes from the 2019 AHA Leadership Summit](https://blog.ubicare.com/bridging-the-gap-from-hospital-to-home-2019-aha-notes) Posted by [Debra Zalvan](https://blog.ubicare.com/author/debra-zalvan) on Aug 8, 2019 3:00:00 PM - [Tweet](https://twitter.com/share) [![](https://blog.ubicare.com/hubfs/AHA2019.jpg)](https://blog.ubicare.com/bridging-the-gap-from-hospital-to-home-2019-aha-notes) I was honored to represent UbiCare at the [2019 American Hospital Association Leadership Summit](https://www.aha.org/education-and-events/leadership-summit) in San Diego. I really enjoyed the chance to make connections and to share [our work](https://blog.ubicare.com/hubfs/UbiCare%202019%20Study%20Poster%20Handout.pdf) with so many healthcare innovators and leaders. The sessions and keynotes at the Summit this year were powerful, focusing on the common theme of disrupting and transforming healthcare. Hospitals are being pushed to consider their future roles as they move toward value-based care —and the work involved in preventative healthcare. How can hospitals take a calculated leap to innovations that respond to immediate care and cost needs, while also laying the groundwork for preventative healthcare and continued growth? What should the role of hospitals be to best meet the needs of the communities they serve? Read on for some takeaways from the conference that focus on these questions and the direction of healthcare. [Read More](https://blog.ubicare.com/bridging-the-gap-from-hospital-to-home-2019-aha-notes) 0 Comments [Click here to read/write comments](https://blog.ubicare.com/bridging-the-gap-from-hospital-to-home-2019-aha-notes#comments-listing) Topics: [Improving Patient Outcomes](https://blog.ubicare.com/topic/improving-patient-outcomes), [Patient Engagement](https://blog.ubicare.com/topic/patient-engagement), [Patient Experience](https://blog.ubicare.com/topic/patient-experience), [patient activation](https://blog.ubicare.com/topic/patient-activation), [patient empowerent](https://blog.ubicare.com/topic/patient-empowerent) [Previous](https://blog.ubicare.com/topic/patient-experience/page/2) [All posts](https://blog.ubicare.com/all) [Next](https://blog.ubicare.com/topic/patient-experience/page/4) ### Get the latest patient engagement insights. 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