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Digital Communication with Patients Improves Care Outcomes and Decreases Costs, particularly in COVID-19 fallout

Posted by John Pietro on Aug 21, 2020 6:01:54 AM

With losses of more than $202.6 billion during the first four months of the COVID-19 pandemic, U.S. healthcare is suffering and there’s no end in sight. Healthcare organizations and providers have quickly turned to telehealth to maintain care, increasing its use by 50% in primary care alone.

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Topics: UbiCare, SmarteXp, patient education, reduce costs

How AtlantiCare Uses SmarteXp® to Educate & Engage Patients

Posted by Debra Zalvan on Jun 19, 2020 7:00:00 AM

AtlantiCare leverages UbiCare's digital engagement platform to make sure patients never feel alone or abandoned during the COVID-19 crisis.

Now, as they look to the future and the resumption of elective surgeries, AtlantiCare will use SmarteXp® to help patients coordinate new surgery dates and resume preparation for their surgeries and post-surgery recoveries.

Take 3 1/2 minutes to watch, "Here's How We Help AtlantiCare" and learn more about AtlantiCare's journey to support patients both before and throughout their COVID-19 response.

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Topics: Patient Engagement, Patient Experience, patient education, COVID-19, digital health

How Digital Engagement Builds Connection, Trust & Reputation

Posted by Debra Zalvan on May 26, 2020 6:26:44 AM

Hospitals empower patients with digital connections while waiting for operations to return to normal throughout COVID-19 response

Do you want to learn how to leverage digital communication to create connections and extend care into patients' lives, where daily  actions and environment are responsible for 60% of medical outcomes? Has the pandemic stimulated your interest in patient engagement platforms? We recently recorded a conversation and short video that makes it clear in just 4 minutes!

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Topics: Patient Engagement, Patient Experience, patient education, COVID-19, digital health

Increasing Well-Child Visits & Reducing No-Shows With Digital Messaging

Posted by Betsy Weaver, Ed.D. on May 19, 2020 6:43:31 AM

Amid significant disruptions from COVID-19, digital messaging and education brings patients back

Pediatricians have long been concerned about families skipping routine well-child visits. These visits are essential for vaccine delivery, identifying health and development concerns, and providing resources and information to patients. Pediatric Medical Associates (PMA) in Sacramento, experienced a sizable and troubling increase in missed and cancelled visits as a result of the COVID-19 pandemic. PMA confronted this challenge head-on, using SmarteXp® to educate and engage families, reverse the trend and reduce the no-shows and appointment cancellations that threatened both their patients' health and their practice.

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Topics: Patient Engagement, Patient Experience, patient education, pregnancy, COVID-19